Let’s not dance around it: the design world is changing fast, and not in that “ooh, fun new trends” kind of way. More like “entire job categories are evaporating overnight” kind of way. And if you’re still operating like it’s 2015 — crafting pixel-perfect screens, polishing design system documentation, or fighting for the best shade of gray in your component library — you might want to sit down for this.

More and more, I hear that AI is upending UX design — so much so that the term itself might not even mean anything anymore… if it ever did. Some say we’re now designing invisible agentic workflows, focused more on backstage automation than front-end interactions. Others argue that, with all these new human-machine touchpoints, UI needs us more than ever — especially since click and touch still beat voice as the primary interface.

The design for guided resolution was elegant and innovative. The team had envisioned a chatbot interface with custom GUI cards presenting expense data through branded illustrations—enabling glanceable identification and fast recognition. The prototypes were compelling, and stakeholders were excited.

Just before launch, the design was killed.